Reference

Privacy Policy – How We Handle Your Information

We collect and protect the information you share when you open an account, fund through bKash, Nagad or Rocket, and browse our lobby. This policy explains what we gather, why we need it, and how you control it.

Account data protectionPayment wallet securityDevice access controlRequest your data anytimeClear retention rules
Krikya 44 Privacy Policy – How We Handle Your Information
POLICY CONTACT

How to Reach Us About Privacy

If you have questions about this policy, want to request a copy of your data, or need to update your information, our support team is ready to help. You can ask about what we've collected, request corrections, or withdraw consent where the law allows.

Live Chat Open the chat bubble in your account dashboard and ask our team about your data, privacy settings or account records. We'll walk you through your request and confirm what information we can share or update.
Email Support Send your privacy question or data request to our support email. Include your registered mobile number so we can verify your identity and respond securely. We aim to reply within a few business days.
Account Settings Log in and visit your account page to review the personal details we hold, update your email or mobile number, and manage your notification preferences. Some changes require identity verification before we apply them.
DATA SECURITY

How We Protect Your Information

We encrypt your account data in transit and at rest, use secure connections for bKash, Nagad and Rocket payments, and monitor login sessions to catch unauthorized access. Our team reviews security practices regularly and updates our systems to address new risks.

Secure Payments

When you deposit through bKash, Nagad or Rocket, your payment credentials pass through encrypted channels. We do not store your wallet PIN or OTP codes. Our payment partners handle sensitive transaction data under their own security protocols.

Cookie Use

We place cookies on your device to keep you logged in, remember your language and lobby preferences, and measure how you navigate the site.

Account Access

Every login from a new device or IP triggers a verification step. We send a confirmation code to your registered mobile number to make sure it's really you.

Data Retention

We keep your account history and transaction records as long as you remain active and for a period afterward to meet legal obligations.

Common Privacy Questions

We collect your mobile number, email address, and the payment details you provide for bKash, Nagad or Rocket deposits. We also log your device type, browser and IP address to secure your session and verify your identity.

We share transaction records with our payment processors to complete your bKash, Nagad or Rocket transfers. We do not sell your personal information to advertisers or marketing companies. We may disclose data if required by law in eligible regions.

Log in to your account and visit the settings page to review your details, or contact our support team via live chat or email. We'll verify your identity and send you the information we hold or make the updates you request.

We use session cookies to keep you logged in, preference cookies to remember your language and lobby settings, and analytics cookies to measure site performance. You can disable cookies in your browser, but some account features may not work without them.

We archive your data for a period that meets legal and operational requirements in eligible regions. The exact retention time depends on local law and the type of information. Contact support if you want details about your specific records.

Change your password immediately, check your transaction history for unfamiliar activity, and contact our support team. We log every login and can help you secure your account and investigate any unauthorized access.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.